Serve BMO customers at 200 Northfield Drive West through personal banking advice, transactions, and digital support. The schedule may vary across branches and channels.

As a Customer Service Representative, you will identify customer needs and recommend suitable financial solutions. You will support personal banking and credit card conversations, referrals, inquiries, and service requests. This role also contributes to branch results while following risk, privacy, and compliance requirements.

Key Responsibilities
Welcome customers and complete banking transactions accurately
Identify needs and provide personal banking guidance
Initiate referrals to BMO colleagues and specialists
Explain digital and self-serve banking options
Escalate complex situations to managers when required

Requirements:
No prior experience necessary
Post-secondary degree or related certification desirable
Solid interpersonal, listening, and problem-solving skills
Basic verbal and written communication skills
Confidence using social media, tablets, and online tools

Bring personal banking knowledge, customer service, and digital guidance skills to BMO's cooperative branch team.

📌 Bmo Personal Banking Representative Alton
🏢 BMO
📍 Alton