Deliver exceptional customer service at BMO on Maquatua Road, advising customers on personal banking, credit cards, and digital options. Work across channels as market needs change.

As a Customer Service Representative, you will support banking transactions, inquiries, referrals, and everyday financial needs. You will build rapport, identify customer goals, and provide guidance on suitable BMO solutions. The role also requires accurate organization, collaboration, and risk-aware execution.

Key Responsibilities
Welcome customers and complete banking transactions and service requests
Identify needs and recommend personal banking and credit card solutions
Refer complex needs to BMO colleagues and escalate unresolved situations
Explain digital and self-serve options to customers




Support cash reconciliation, applications, filing, and branch operations

Requirements:
No prior experience necessary; related post-secondary study desirable
Passion for helping customers and delivering personal experiences
Basic communication, organization, collaboration, and team skills
Confidence using social media, tablets, smartphones, and online tools
Skilled presence and robust interpersonal skills

Bring listening, problem-solving, and personal banking knowledge to BMO customers while protecting assets and supporting branch results.

📌 Bmo Personal Banking Representative Wemindji
🏢 BMO
📍 Wemindji