The Office Receptionist welcomes patients and supports the daily flow of a vision care office. This front desk role combines courteous service, organized administrative work, and accurate handling of patient information. You will help patients navigate check-in and scheduling while keeping the care team informed and prepared.
Responsibilities
Welcome patients, manage check-in and appointment scheduling, and answer questions with professionalism and patience.
Operate multi-line phone systems, route calls, and share timely messages with the appropriate team members.
Maintain electronic medical records, update patient details accurately, and handle information discreetly.
Support routine office administration and coordinate front desk tasks to keep visits running smoothly.
Requirements
Required: Transparent communication, patience, basic computer skills, accurate recordkeeping, and the ability to manage front desk tasks and multi-line phone systems are essential. Preferred: Medical terminology, Epic, Dentrix, and experience in a dental receptionist, dental office, medical office, general office, or administrative role are advantageous. Your impact: Organized reception helps patients feel welcomed and enables colleagues to focus on timely care.
Perks:
In office parking
Vision care
Health Spending Account