Remote Canada chance for a hands-on ServiceNow Technical Consultant specializing in OTSM, CMDB, and OT integrations.

This full time consultant builds, runs, and improves Operational Technology Service Management and CMDB on ServiceNow. The work spans OT asset data, CSDM alignment, MID Servers, and collaboration with plant, automation, cybersecurity, and IT teams.

Key Responsibilities:
Configure OT CI classes, lifecycle states, relationships, and classifications
Maintain CMDB governance, IRE rules, health, ownership, and certification
Build and monitor OT integrations using IntegrationHub, REST/SOAP, and Import Sets
Deploy, monitor, and tune MID Servers across security zones
Run testing, demos, defect fixes,



and technical documentation

Requirements:
Bachelor's degree in computer science, engineering, IT, or related field
Five-plus years ServiceNow development and configuration experience
Two-plus years working with CMDB or ITOM
Hands-on OTSM, Industrial Workspace, and OT Asset Management experience
ServiceNow CSA and CIS-Discovery or CIS-CMDB/Data Foundations required

Apply ServiceNow, OTSM, CMDB, integration, and OT knowledge to technical consulting work across Remote Canada.
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📌 Servicenow Otsm Cmdb Technical Consultant Ottawa
🏢 Yochana
📍 Ottawa