Lead customer service and retail operations as an Assistant Manager at Mark's, coaching teams across store and eCommerce activities. Drive accurate execution daily.

This Assistant Manager supports Mark's service model and store performance. You will lead B2B Commercial Business activities, manage operational procedures, and provide omni-channel customer experiences. The position also includes scheduling, inventory movement, cash management, shipping and receiving, eCommerce fulfillment, training, and compliance.

Key Responsibilities
Coach teams to deliver service model standards
Lead B2B order entry, management, and customer delivery
Manage scheduling, fulfillment, shipping, receiving, and cash operations




Communicate daily operational plans and conduct coaching sessions
Assume store operations during Store Manager absence

Requirements:
Three to five years of retail experience
Proven coaching, mentoring, and team development ability
Exceptional communication and organizational skills
Superior training and mentoring skills
Basic computer skills and drive to succeed

Bring retail leadership, operational planning, coaching, and omni-channel service expertise to Assistant Manager work at Mark's.

📌 Assistant Retail Store Manager Ottawa (Canada)
🏢 Mark's Work Wearhouse
📍 Canada