The Role

You’ll own day-to-day operations at our Mississauga facility: people, inventory, safety, and client service. You’ll report to the Director of Operations and work closely with our U.S. teams, account managers, and clients. This role is for someone who is comfortable on the floor and at a desk, and who takes pride in running a clean, accurate, safe building.

What You’ll Do

- Lead all warehouse operations, including receiving, putaway, storage, picking, packing, kitting, and shipping, for both DTC and B2B/retail orders
- Hire, train, schedule, and coach warehouse staff and agency workers, and set clear expectations and performance goals
- Own inventory accuracy through cycle counts, lot and expiry tracking, discrepancy investigations, and reconciliation with client records
- Meet client SLAs for order turnaround, accuracy, and on-time shipping, and report KPIs weekly
- Keep the site compliant with the Ontario Occupational Health and Safety Act, including the JHSC or health and safety representative, WHMIS, lift-truck training, and incident reporting
- Maintain sanitation, pest control, and storage standards, including food-safety preventive controls for any food products we store
- Coordinate carriers, LTL/FTL appointments, and cross-border shipments with our U.S. facilities
- Manage equipment such as forklifts, racking, and dock gear, including inspections, maintenance, and vendor scheduling
- Support facility growth, including layout planning for added space, onboarding new clients, and process improvements




- Control labour and supply costs, and flag issues early to management

What You Bring

- 3–5+ years of warehouse or distribution management experience, ideally in a 3PL or fulfillment setting
- Experience leading teams of 10 or more, including agency labour
- Strong working knowledge of WMS platforms and inventory control (lot, batch, and expiry tracking is a plus)
- Solid understanding of Ontario health and safety requirements
- Comfort with Excel or Google Sheets and with reporting KPIs
- Transparent communicator who can deal directly with clients when needed

Nice to Have

- Valid lift-truck (forklift) certification
- Experience with cosmetics, personal care, CPG, or food storage, including familiarity with CFIA / Safe Food for Canadians requirements
- Experience with DTC e-commerce fulfillment (Shopify, marketplace orders)
- Cross-border (Canada–U.S.) shipping knowledge
- Spanish or another second language

What We Offer

- Competitive salary within the range above
- [Health/dental benefits, if offered]
- Vacation and statutory holidays per the Ontario ESA
- Growth opportunity in an expanding company with operations in Canada, the U.S., and Europe

Work Authorization: Must be legally authorized to work in Canada. Pay: $35.00-$45.00 per hour

Expected hours: 80.0 per week

Benefits

- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Experience:
- Warehouse Manager: 3 years (required)

Work Location: In person

📌 Warehouse Manager – Mississauga, ON
🏢 PGS360
📍 Mississauga