Support Garda World customers through confident telephone service, accurate data entry, and explicit communication in an office-based customer service position.

As a Customer Service Representative, you represent Garda World to internal and external customers. You will maintain skilled interactions, resolve concerns, and support customer satisfaction. The position requires organization, judgment, customer development experience, and collaboration with colleagues.

Key Responsibilities:
Respond professionally to customer telephone inquiries using available resources
Maintain positive, empathetic, and qualified customer interactions
Resolve concerns by clarifying causes and explaining solutions




Enter customer information accurately and follow up on resolutions
Coordinate with colleagues and recommend efficiency improvements

Requirements:
High school diploma
At least one year of customer service experience
Computer literacy and excellent communication skills
Experience handling customer escalations
Availability for on-call, weekend, evening, or holiday work

Bring organized customer support, problem-solving, and communication skills to Garda World’s Customer Experience team serving alarm services.
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📌 Customer Service Representative Gardaworld Edmonton
🏢 GardaWorld
📍 Edmonton