Support employee advantages clients in Toronto through strong communication, Microsoft Office expertise, and precise administrative service. Work with advisors and plan administrators across ongoing client processes.As a Service Support Associate at Canada Life, you will support the client service team within the Workplace Solutions Team. The position combines customer service, communication, mathematical ability, and organized administration. You will communicate verbally and in writing with plan administrators and advisors while processing employee benefits business.Key Responsibilities:Act as liaison between clients and head office departmentsHandle routine changes, administrative requests,



and claim inquiriesProcess client plan changes and order employee materialsPrepare submissions, proposals, presentations, quotes, renewals, and amendmentsCreate client and advisor reports and correspondenceRequirements:Strong oral and written communication skillsExcellent Word, Excel, PowerPoint, and Outlook skillsStrong mathematical, organizational, and time management skillsProblem-solving ability and proven initiativeAbility to work independently and within a teamBring customer service, Microsoft Office, and benefits administration strengths to Canada Life's Toronto client support team.

📌 Service Support Associate Toronto
🏢 Canada Life Group
📍 Toronto