Make banking interactions meaningful as a Customer Experience Associate with CIBC in Peterborough, supporting transactions, client issues, and digital adoption onsite.This Client Engagement Associate position serves as a first line of support within CIBC's Personal and Business Banking Team. You will listen carefully, understand client needs, explain relevant solutions, and support sales of basic banking products. The regular role offers 15 weekly hours at the Peterborough-George & Hunter location. Banking centre hours may include evenings and weekends, and flexibility across nearby centres is expected.Key Responsibilities:Listen and gather information to resolve client issuesTake accountability for client questions and concernsExplain relevant banking products and servicesSupport product sales meeting specific client needsConnect clients with suitable CIBC team membersRequirements:Solid focus on client experienceGoal orientation and accountabilityFinancial products and client service knowledgeStandards compliance and interpersonal communicationAvailability for evenings, weekends, and nearby centresUse empathy, client issue resolution, and financial services knowledge to strengthen CIBC customer experiences in Peterborough.

📌 Banking Customer Experience Associate (Madawaska Valley)
🏢 CIBC
📍 Madawaska Valley