Insight Global is seeking a Dispatcher to support the world's largest industrial auctioneering company and a trusted global marketplace for commercial assets and vehicles. This organization delivers insights, services, and transaction solutions that keep global commerce moving.The Dispatcher plays a critical role in managing towing resources to ensure vehicle pickups and deliveries run efficiently and on schedule. This position directly impacts branch productivity and business growth by optimizing towing capacity, maintaining strong tower relationships, and delivering outstanding customer service.Key ResponsibilitiesDirect daily towing operations to meet on-time performance goalsManage tow truck resources, assigning work efficiently to optimize tower productivityPlan future-day resource requirements and coordinate with towing partners to ensure adequate capacityIdentify when demand exceeds available resources and engage part-time or supplemental towing networks as neededMonitor transportation costs and identify opportunities for cost savingsRecruit and onboard recent towing partners to expand and strengthen the towing networkProvide drivers with required documentation for each pickup and delivery, including check and cash handling when applicableMonitor work-in-progress and make real-time adjustments to maintain timely performanceIdentify, troubleshoot, and elevate transportation issues or concerns to managementBuild strong working relationships with the IAA Transportation teamEstablish and maintain positive, professional relationships with all tow driversReview and analyze transportation reports, including time performance metricsEnsure compliance with safety guidelines, company policies, and operational proceduresQualifications & SkillsPrevious experience in dispatching, logistics, transportation, or fleet coordination preferredStrong organizational and multitasking skills with the ability to manage competing prioritiesExcellent communication and relationship-building skillsCustomer-service mindset with the ability to pivot quickly in a fast-paced environmentProficiency in using dispatching systems and transportation reporting tools (preferred)Strong problem-solving skills and attention to detail

📌 Dispatcher (Moncton)
🏢 Insight Global
📍 Moncton