At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand? If you're someone who has is positive, adaptable and intuitive, with a genuine interest in the well-being of others around you, we invite you to discover how you can thrive at Westi n.Full time/PermanentStart date: Early DecemberThe Impact You'll Make:Our Quality Keepers know that the countless small details end up making a big impression on our customers. It's their organization, attention to detail and overall care for their work that reinforces our position as the world's leading hospitality company.The Groups Reservations Coordinator is responsible to support the events team in handling all wedding and banqueting functions and all group related events. They also assist the Reservations Agents and Owner relations Manager when needed.The Wellness You Deserve:We'll support you in and out of the workplace by offering:Team-spirited coworkers & encouraging managementLearning and development opportunitiesReward and Recognition ProgramsStaff Accommodation (based on availability)Enjoy Discounted Hotel stays with Marriott 'Explore' ProgramComplimentary Staff MealSummer & Winter Wellness Package up to $2000/yrWhat we are looking for:A warm, people-oriented demeanorA team-first attitudeHigh attention to detail and a drive to get things donePosition Requirements:Handle incoming calls, make reservations, respond to inquiries and communicate property information about room types, location,



deposits / hotel cancellations policies and marketing initiatives.Request deposit payments and handle commission demandsSupport revenue management strategies employed by utilizing up-selling techniques effectivelyManage group room and function diary inventoryLiaise with conference services, sales and conveners in a timely, efficient and friendly manner.Produce group pick up and cut off reportsProcess booking informationMonitor blocked spaceAll other duties as assignedSkills & Experience:Solid organization and planning skillsDetail orientedStrong working knowledge of MS Office applications – Word, Excel, PowerPointPleasant telephone manner with the ability to be persuasive with telephone sales skillsAbility to multi task and prioritize in a busy environmentPreferred detailed knowledge of Whistler area and available servicesPrevious experience in a customer service roleMust be able to build and maintain credibility and relationships with customers (internal and external)Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with othersLightspeed experience is an assetGeneral Requirements:Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day to day and task to taskAbility to provide a satisfactory criminal record checkHealth & Safety:Health & Safety is at our core!Safety orientations to ensure you feel safe at workProud to be COR certified – an occupational health and safety accreditation program that verifies a fully implemented safety and health program which meets national standards.Monthly safety committee meetingsYou're welcome hereOur highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

📌 Group Reservations Coordinator (Whistler)
🏢 Marriott International
📍 Whistler