Apply advanced crisis intervention skills at Good Shepherd Centres' Barton-Tiffany Shelter. Support residents during rotating 12-hour day and overnight shifts.Reporting to the Senior Program Manager, the Senior Shelter Support Worker contributes to a protected, hospitable, and housing-focused shelter environment. You will support individuals and couples, including residents with pets, who face exceptional barriers to traditional shelter programs or sustainable housing. The work requires progressive experience supporting people affected by homelessness, poverty, trauma, mental health issues, and substance use.Key Responsibilities:Offer crisis intervention and strengths-based resident supportsProvide referrals, advocacy,



and supportive counselling servicesUse harm reduction and trauma-informed approaches in careApply anti-racist and anti-oppressive frameworks to servicesFollow Good Shepherd health and safety requirementsRequirements:At least three years' residential housing sector experienceSocial services diploma or degreeIn-depth mental health and addiction support knowledgeAbility to work in a lower-barrier housing-focused shelterAbility to work indoors, outdoors, and around animalsUse advanced crisis intervention, mental health support, and harm reduction knowledge to assist residents pursuing stability.

📌 Senior Crisis Intervention Worker (Hamilton)
🏢 Good Shepherd Centres
📍 Hamilton