Lead guest service at Ancient Cedars Spa as Assistant Spa Manager, applying hospitality leadership and spa operations expertise at Wickaninnish Inn.At this family-owned Relais & Châteaux property, you will support the Spa Manager and lead the team when absent. The role emphasizes personalized service, human resources administration, budgeting, scheduling, training, and guest concern resolution.Key Responsibilities:Ensure personalized service meets Relais & Châteaux, AAA, and Forbes standardsAct as Spa Manager during their absenceSupport scheduling, training, payroll, reviews, and performance managementMaintain spa cleanliness, equipment, storage, and working spacesRespond to guest assistance requests and concernsRequirements:Minimum two years' management experience in a luxury facilityPrevious Massage Practitioner experience and 1000 massage education hoursSuperior human resources, communication, and organizational skillsKnowledge of budgeting, financial statements, cost management, and inventoryFlexibility for evenings, weekends, holidays, and shift workBring luxury hospitality leadership, spa operations, and personalized guest service to Ancient Cedars Spa at Wickaninnish Inn.

📌 Assistant Spa Manager Luxury Resort (Canada)
🏢 Relais & Chateaux
📍 Canada