Bilingual customer service professionals can support Aviso clients through telephone, email, and chat while applying product knowledge and empathy.As a Customer Service Experience Representative, you will support customers and financial advisors contacting Aviso about products and services. The Contact Centre role emphasizes courteous communication, compliant responses, creative solutions, complaint resolution, and continuous improvement. Fluent English communication is required, while French bilingual skills are an asset.Key Responsibilities:Respond to product and service inquiries across telephone, email, and chatProvide personalized customer experiences through creative solutionsResolve client problems and complaints with empathyIdentify and participate in process improvementApply department operating policies and proceduresRequirements:Over one year helping customers is helpfulInbound Contact Centre or retail experience is relevantFluent English communication skills are requiredFrench bilingual skills are an assetTechnological confidence and schedule flexibility are importantBring empathy, product learning, compliant communication, and bilingual customer service skills to Aviso's Contact Centre team.

📌 Bilingual Customer Service Representative (Toronto)
🏢 Aviso
📍 Toronto