Coordinate automotive service appointments and customer communications on-site in St. Catharines as a Customer Care Representative.Performance Collision seeks a Customer Care Representative for its full-time Body Shop team. The position coordinates service and insurance calls, vehicle intake and delivery, appointment reminders, and administrative support. It also requires client needs analysis and professional communication.Key Responsibilities:Coordinate service appointments and answer service calls professionallyCoordinate insurance calls with customers and partnersCoordinate vehicle intake and deliveryRemind customers about appointments by telephone, email, or textProvide administrative support to the Body ShopRequirements:High School Diploma or GEDOne year automotive experience preferredOne to two years customer service experience preferredValid Ontario Driver's License and positive driving recordProficiency with Google Workspace; CDK experience is an assetSupport Performance Collision customers through organized appointment coordination, insurance communication, and dependable automotive administration.

📌 Customer Care Representative Collision Centre (St. Catharines)
🏢 Performance Auto Group
📍 St. Catharines