Home CleanerHome Cleaner Reports To: Executive DirectorProgram: Better at Home – Mayne IslandType: Part-TimeSalary Range: $40/hourNature of ContractBetter at Home is a provincial program that provides non-medical services to help seniors continue living independently in their homes. MIALS operates the Better at Home program for Mayne.Home Cleaners provide light housekeeping services in teams of 2 cleaners to older adults living independently. This role supports seniors' dignity and safety by helping maintain clean and manageable home environments.Home CleanersFollow service guidelinesMaintain boundaries and confidentialityDocument each visitReport concerns immediately to the Executive DirectorThis role does NOT include: Personal care, medication assistance, engagement in medical decisions, or heavy/deep cleaning.Key Responsibilities1. Light Housekeeping ServicesClean only tasks permitted through Better at Home (dusting, vacuuming, sweeping/mopping, kitchen & bathroom surfaces, changing bedding, dishes, tidying)Follow each client's Personalized Housekeeping PreferencesAgree on scope of work with the client at the start of each visitLeave spaces and belongings in the same locationNo moving heavy items or breakablesMaximum of 4 rooms per client/cleaning session which cannot include basements, crawl spaces, garages or attics.2. Professional Conduct, Safety & BoundariesMaintain appropriate communication and professional boundariesStop service if unsafe and notify the Director immediatelyUse PPE as required (provided by MIALS)Comply with WorkSafeBC safety requirements3.



Documentation & Client SatisfactionComplete a Client Visit Record & Satisfaction FormCompleted forms are placed in a sealed envelope provided by MIALSRecord start/end time and mileage – Submit monthly by the 25th4. CommunicationConnect with Program Director if issues arise or safety concerns are observedMaintain strict confidentiality at all times — verbal, written, and observedNote Difficult Interactions or Safety Concerns to DirectorWork within a Missing Item Procedure if a client reports a missing item:Difficult Interactions or Safety Concerns will be addressed with the program coordinator or Director.Cleaners must report observations of clients' welfare where appropriate5. CollaborationParticipate in intake visits when askedProvide observations of home layout and safety considerationsWork cooperatively with the MIALS Coordinator and Bookkeeper for schedules and invoicesQualificationsRequiredHousekeeping or residential cleaning experienceReliability, punctuality, and attention to detailRespect for boundaries and confidentialityAbility to work independentlyClear Criminal Record Check (Vulnerable Sector)Professional, respectful communication with seniorsHave your own vehicle that is in good working orderAssetsExperience working with older adultsNonprofit or community-based program experienceKnowledge of secure, environmentally responsible cleaning practicesWorking ConditionsWork occurs in private homes across Mayne Island. Travel required; mileage reimbursed at funder ratePPE provided and must be used when requiredCleaners use their own cleaning toolsCleaning products are supplied by MIALSApproved hypoallergenic and environmentally friendly products only

📌 Home Cleaner (Ottawa)
🏢 Mayne Island Assisted Living Society
📍 Ottawa