French bilingual customer support specialists solve complex issues through email, live chat, and phone while delivering explicit, empathetic guidance. Sezzle support is remote friendly.As a Customer Agent at Sezzle, you will help consumers use Sezzle services and troubleshoot questions. The work requires fluent French and English, strong communication, and customer-focused problem solving. You will also share customer insights with Product, Development, and leadership teams.Key Responsibilities:Provide prompt, detailed, empathetic consumer supportResolve inquiries through email, live chat, and phoneExplain Sezzle services using clear instructionsReport product and process improvement opportunitiesCommunicate customer trends and suggest solutionsRequirements:Fluent written and spoken French and EnglishThree or more years of customer support experienceExperience troubleshooting complex customer issuesExceptional verbal and written communication skillsBachelor's degree or equivalent education and experienceUse bilingual communication, troubleshooting, and customer advocacy skills to help Sezzle consumers succeed across every support channel.

📌 French Bilingual Customer Support Agent (Calgary)
🏢 Sezzle
📍 Calgary