Maintain networks, workstations, and peripherals for Fix Network users while providing bilingual technical support by telephone and electronic channels. Help diagnose issues and restore reliable access.

As a Bilingual Network Support Technician, you will support franchisees and company employees with LANs, WANs, core networks, Internet connections, and related equipment. The role includes monitoring software applications, preparing computers, researching technical documentation, and guiding users through solutions. Fix Network supports brands in collision repair, mechanical services, glass care, and property restoration.

Key Responsibilities:

- Maintain and troubleshoot LANs, WANs, and core networks
- Repair peripherals, workstations, and Internet connections
- Monitor and maintain software applications




- Consult technical manuals to identify and implement solutions
- Provide guidance and training for user technical challenges

Requirements:

- Bilingual French and English proficiency, written and spoken
- Network Management or Information Technology degree, or IT diploma
- At least one year of related experience
- Positive knowledge of Active Directory and Azure
- Basic knowledge of VoIP and Teams Connect

Use network troubleshooting, user guidance, and bilingual communication skills to support Fix Network’s distributed operations and technical infrastructure.

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📌 Bilingual Network Support Technician (Milton)
🏢 Fix Network World
📍 Milton