Support website and web service customers remotely through account management, e-mail, phone communication, and web-based design tools.The Account Services team helps fulfill Professional Website and Online Marketing Campaign products. This work includes making text and image changes to Web.Com Websites, suggesting improvements using industry best practices, and promoting newly established services. You will also identify additional professional service offerings based on customer needs.Key Responsibilities:Update Web.Com Websites using web-based design toolsSuggest website improvements using industry best practicesPromote newly established services to customersIdentify and cross-sell professional service offeringsParticipate in cross-functional meetings to improve processesRequirements:Ability to communicate through calls and e-mailAbility to apply current technical material quicklyAbility to multitask effectivelyAbility to work well in a fast paced environmentWillingness to accept qualitative feedback openlyApply web service knowledge, customer communication, and design tools to support Web.Com Website and marketing service delivery.
📌 Web Services Account Support Specialist (Calgary)
🏢 Webhosting
📍 Calgary
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