Use clear communication and customer service skills as a Collections Agent onsite at Bill Gosling Outsourcing’s Barrie office. Contact customers and resolve overdue payments.

This Collections Agent role requires previous customer service experience and supports financial services through customer contact. You will communicate by phone, email, and mail, negotiate payment arrangements, document interactions, and follow up on agreements. Call center or finance experience is an asset.

Key Responsibilities:

- Contact customers about overdue payments through phone, email, and mail
- Negotiate payment plans and settlements for outstanding debts
- Document customer interactions and arrangements accurately in systems




- Follow up to ensure payment agreements are upheld
- Provide customer service while following policies and regulations

Requirements:

- Previous customer service experience is required
- Call center or finance experience is an asset
- Excellent verbal and written communication skills
- Comfort using customer service platforms and CRM systems
- Availability for full-time onsite work and diverse shifts

Bring communication, problem-solving, and detail-oriented customer service skills to Collections Agent work in downtown Barrie.

#J-18808-Ljbffr

📌 Collections Agent Barrie Customer Service
🏢 Bill Gosling Outsourcing
📍 Barrie