Handle customer orders and inquiries as a Customer Service Representative at Canplas on a 12 month contract supporting Canadian accounts. Accuracy and explicit communication guide daily service.Reporting to the regional Customer Service Supervisor, you will serve as Canplas's first customer contact. The work includes order entry, data entry, account maintenance, and coordinated responses with sales, accounting, and distribution. You will process requirements accurately while following workplace health and safety rules.Key Responsibilities:Process email and EDI orders in the corporate ERPRespond to customer inquiries, complaints, quotations, and warrantiesConfirm customer orders through the automated systemMaintain account records, files, and master dataObtain delivery updates and coordinate inventory allocationRequirements:Minimum high school graduationStrong customer service and written communication skillsThree years inside sales experience preferredProficiency with Outlook, Excel, Word, and ERP systemsStrong math, organization, and task management abilitiesBring accurate order processing, customer communication, and data entry skills to Canplas customer service operations across assigned accounts.

📌 Customer Service Representative Contract (Ottawa)
🏢 Aliaxis
📍 Ottawa