Assess group disability claims at First Canadian in Sherwood Park, using medical analysis and case management in an in-office setting. Full-time hours support claim resolution.Reporting to the Manager, Group & Creditor Life & Disability Claims, the Claims Examiner manages group benefit claims through resolution. The work includes evaluating eligibility, calculating benefit payments, and coordinating medical or vocational interventions supporting recovery and return to work. You will communicate with employees, employers, physicians, and other professionals while maintaining detailed claim records.Key Responsibilities:Assess entitlement under contractual, medical, functional,



and occupational provisionsConduct telephone interviews about disability scope and return-to-work barriersFacilitate case management plans and monitor outcomesCoordinate modified or gradual return-to-work programsCalculate payments and maintain accurate financial reservesRequirements:Business, Insurance, Legal, or Risk certificate or diplomaOne to two years of related insurance, medical, legal, or service experienceIntermediate Microsoft Office skills, including Word and ExcelFluent English with solid verbal and written communicationClaims adjudication experience and French are assetsApply claims adjudication, medical communication, and case management skills while supporting employees through group disability benefit decisions.

📌 Group Disability Claims Examiner (Strathcona County)
🏢 First Canadian Financial Group
📍 Strathcona County