Deliver qualified front desk support at Haven Toronto, greeting clients, handling inquiries, and coordinating appointments across community programs. Casual shifts are scheduled as required.This Support Care Worker works with a multidisciplinary team serving individuals facing homelessness, substance use, mental health challenges, and complex social needs. You will complete registrations, coordinate referrals, document client interactions, and support access to essential on-site services. Available programs include Haven Drop-In, Our Place Community of Hope,



and Hospital Overflow.Key Responsibilities:Handle phone inquiries and welcome clients professionallySchedule appointments and coordinate referrals with providersConsult colleagues to support coordinated client careComplete hourly safety and security checksAssist with food, donations, supplies, and inventoryRequirements:Post-secondary diploma in Social Services, Addictions, Recreation, or Mental HealthKnowledge of downtown Toronto social resourcesStrong communication, interpersonal, and documentation abilitiesAwareness of harm reduction and mental health issuesValid First Aid and CPRApply your front desk, referral coordination, and documentation strengths while supporting safe, respectful Haven Toronto programs.

📌 Front Desk Support Care Worker (Toronto)
🏢 St. Michael's Homes
📍 Toronto