Monitor security systems and coordinate field support as a Full-Time Operations Agent at Paladin Security’s Etobicoke command hub. Work continental rotations.
This Operations Agent role supports real-time security operations, communications, and client services across Paladin Security’s network. You will monitor fire and life safety systems, access control networks, and CCTV feeds while coordinating operational calls, dispatch, and field staff support. The position also includes reports and routine administrative updates.
Key Responsibilities:
- Monitor fire and life safety systems
- Track access control networks and CCTV feeds
- Handle operational calls and emails professionally
- Assist dispatch, incident call taking, and staff deployment
- Support check-ins, emergencies, schedules, and shift changes
Requirements:
- Excellent written and verbal communication skills
- Strong customer service and telephone etiquette
- Ability to work in a fast-paced setting
- Ability to work independently and collaboratively
- Security, dispatch, or monitoring experience preferred
Bring communication, monitoring, dispatch, and customer service skills to Paladin Security’s Etobicoke operations team.