Serve Allstate customers remotely as a bilingual Claims Service Representative, using communication and customer service skills for auto and property claims.This Claims Service Representative obtains first notice of loss reports for non-complex auto and property claims. You will answer customer questions about processes, policies, and next steps. The work includes updating claim information, coordinating claim-related communications, and supporting Express Claim Center processes.Key Responsibilities:Take first notice of loss claims from customersExplain basic claim processes and general informationObtain necessary information from customers and third partiesSchedule inspections and arrange required servicesUpdate files through data entry and documentationRequirements:At least one year of customer service experienceBilingual English and French communication skillsStrong oral and written communication competencyExceptional customer service skillsAbility to manage pressure and high volumes efficientlyBring bilingual communication, customer service, and claims administration skills to Allstate's remote claims support team.

📌 Remote Bilingual Claims Representative (Ottawa)
🏢 Allstate Insurance Company of Canada - Permanent
📍 Ottawa