Use technical gear knowledge and problem-solving skills as a part time Product Guide with ARC’TERYX. Support guests onsite while processing transactions and maintaining store operations.

You will help create a best-in-class retail experience through accurate recommendations and authentic product conversations. The role includes Point-of-Sale transactions, inventory receiving, phone and email support, and assigned store tasks. You will also contribute to brand initiatives and guest experience improvements.

Key Responsibilities:

- Process purchases, returns, warranties, and Used Gear trade-ins
- Answer store phones and respond to voicemails and emails
- Unpack inventory and complete assigned store tasks
- Support guest experience projects with store leadership




- Participate in brand initiatives and community activities

Requirements:

- Exceptional customer service and technical product knowledge
- Enjoyment of problem solving and continuous improvement
- Self-motivated approach with accountable work habits
- Ability to work independently and collaboratively
- Part-time availability for weekends and weekday shifts

Apply your product knowledge, transaction accuracy, and customer service skills as an ARC’TERYX seasonal Product Guide.

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📌 Part-Time Technical Gear Sales Guide (Ottawa)
🏢 Arc'teryx
📍 Ottawa