Support computer users on site through troubleshooting and technical research. Apply business systems, network, and Internet support skills at a consulting firm.

This User Support Technician position requires English and one to less than two years of experience. You will investigate user difficulties, consult technical documentation, and implement solutions. The work includes application redesign, support analysis, and Web server operations at a physical location.

Key Responsibilities:

- Respond to users experiencing computer difficulties
- Research solutions using guides and technical manuals
- Maintain problems and solutions logs for support analysts
- Participate in application and software redesign
- Perform Web server backup and recovery operations

Requirements:

- English language ability
- College, CEGEP, or related certificate or diploma
- One to less than two years of experience
- Equivalent experience may be considered
- Willingness to relocate and work on site

Apply user troubleshooting, technical research, and systems support expertise while serving users at a physical consulting firm location.

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📌 On Site User Support Technician (Edmonton)
🏢 JCP INFOTECH
📍 Edmonton