Serve TD customers in Terrace, British Columbia, using accurate transaction processing and transparent banking advice. This position offers 18.75 hours weekly.As a Customer Experience Associate with TD Canada Trust, you will support frontline Personal and Commercial Banking services. You will understand customer needs, recommend suitable solutions, resolve concerns, and promote a positive branch experience. The role requires careful handling of confidential matters and timely business processes.Key Responsibilities:Process deposits, withdrawals, bill payments,



and other financial transactionsDetermine customer needs and recommend appropriate banking solutionsResolve concerns and escalate non-standard activities when necessaryPromote banking solutions while completing accurate business processesConnect personally with customers about banking solutions and processesRequirements:High School diploma or one year relevant experienceUndergraduate degree or equivalent is an assetStrong organizational, planning, administration, and time management skillsHands-on knowledge of Microsoft Word, Excel, Outlook, and internetCalm, courteous verbal and written communication skillsBring customer service, transaction accuracy, and banking solution expertise to TD Canada Trust's Terrace branch.

📌 Banking Customer Experience Associate (Terrace)
🏢 TD Bank Group
📍 Terrace