Support construction customers with order processing and product knowledge at Convoy's Surrey, BC location. Coordinate deliveries, quotes, returns, and pickups accurately.Convoy seeks a self-sufficient Customer Service Specialist for its Surrey location. You will assist customers procuring building supply and construction products while supporting roofing, building envelope, and below grade materials. The work combines communication, organization, decision-making, and attention to detail.Key Responsibilities:Process customer orders, quotes, and returnsCoordinate customer deliveries and pickups with operationsExplain products and their applications to customersGenerate, place, and confirm supplier purchase ordersReceive payments and log sales according to proceduresRequirements:Customer product procurement experience, preferably construction-relatedStrong written and oral communication skillsQuick, accurate problem-solving abilitiesExcellent decision-making and initiativeOrganization, detail orientation, and respectful teamworkBring construction product knowledge, customer communication, and organized transaction support to Convoy's Surrey service team.
📌 Construction Materials Customer Service Specialist (Surrey)
🏢 Design Engineering
📍 Surrey
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