Remote from Canada, provide inbound customer service while coordinating appointments through explicit phone communication and accurate scheduling.This Virtual Assistant handles customer calls, service details, booking procedures, and routine concerns. The work combines appointment scheduling, technician dispatch coordination, record maintenance, and timely follow-up. You will collaborate with an administrative and Virtual Assistant team while following established procedures.Key Responsibilities:Answer incoming customer calls promptly and professionallyCollect customer details and requested service informationBook appointments using technician availability and locationsConfirm bookings and communicate schedule changesTrack unresolved issues and customer follow-upsRequirements:Previous inbound call or customer service experienceExcellent spoken English and professional phone mannerStrong organization, listening, and multitasking skillsFamiliarity with scheduling or customer relationship platforms preferredAvailability Wednesday through Sunday, seven AM to four PMApply your inbound service, scheduling, and recordkeeping strengths as a remote Virtual Assistant supporting customer and technician coordination.

📌 Remote Inbound Customer Service Assistant (Edmonton)
🏢 Jobgether
📍 Edmonton