Inbound customer support in Winnipeg calls for empathy, accurate records, and adaptable service across daytime or overnight shifts. Availability across all seven days is required.

This Call Center Agent position supports customers through inquiries, complaints, and service issues. You will handle inbound calls professionally while recording detailed interactions. The work includes collaborating with team members to improve service quality and adapting to different client needs and schedules.

Key Responsibilities:

- Handle inbound customer calls professionally and courteously
- Assist with inquiries, complaints, and support issues
- Maintain accurate customer interaction records
- Collaborate with teammates to improve service quality
- Adapt to client needs and varying shifts

Requirements:

- At least six months of call center or customer service experience
- One year of experience preferred
- Typing speed of 25 WPM required; 30 preferred
- Hospitality, financial, or call center background preferred
- Empathy, coachability, adaptability, and seven-day availability

Bring inbound support, empathy, accurate documentation, and adaptable scheduling to this Winnipeg Call Center Agent position.

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📌 Inbound Call Center Customer Support Agent (Winnipeg)
🏢 Manpower
📍 Winnipeg