Richelieu Hardware is looking for a fill a permanent, full-time position as an Industrial Credit Officer at our Richmond office, serving our client base.Reporting to the Director, Industrial Credit, your role will include managing a portfolio of customer accounts by analyzing accounts, processing credit applications, and implementing collection strategies when required.More specifically, the main responsibilities of an Industrial Credit Officer include:Managing a portfolio of customer accounts.Communicating with customers to collect outstanding balances.Releasing customer orders on a daily basis.Conducting credit investigations (for both active and new customers).Collaborating with the sales team and customer service department.Building strong business relationships with customers.Investigating and resolving claims.Requirements:College diploma (DEC) in Administration or a combination of a relevant diploma and 5 years of experience in a similar role.Strong knowledge of MS Office Suite (particularly Outlook, Excel, and Word).Bilingualism (French and English), both written and spoken.Knowledge of AS400 and/or JD Edwards (JDE)



systems (an asset).The ideal candidate is someone who:Has strong teamwork skills and performs well under pressure.Demonstrates initiative.Possesses strong analytical skills.Can prioritize tasks effectively for optimal efficiency.Meets deadlines and respects due dates.What we offer :A Canadian flagship : As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.Competitive compensation: We offer competitive base compensation based on the market.Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.Chance to grow: We encourage career opportunities and continuing education for the professional development of our employees.We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.

📌 Credit Agent (Richmond)
🏢 Richelieu Hardware
📍 Richmond