Manage SAP quality notifications at Emmerson Packaging using organization and cross-functional communication to drive accurate, timely closure. This position supports flexible packaging quality systems.The Quality Assurance Process Technician manages customer complaints, internal non-conformances, vendor notifications, and non-quality notifications. You will assign owners, track progress, verify root cause analysis and corrective actions, and maintain complete records. The work supports compliance, reporting, and continuous improvement across departments.Key Responsibilities:Review incoming notifications for accurate SAP entryAssign owners and follow up through closureVerify investigations, root causes, and corrective actionsMaintain complaint and notification recordsContribute to quality reports and KPI trackingRequirements:High school diploma or equivalentMinimum two years in quality, operations, or customer serviceManufacturing setting experienceMicrosoft Office proficiencyWorking knowledge of SAP or similar ERPApply quality assurance, SAP, and communication skills to coordinate notifications and strengthen compliance at Emmerson Packaging.