Work Management Clerk - Remote within OntarioQSP Geographics Inc. (QSP) is a fast-growing geospatial technology company that provides a range of industry-leading solutions in disciplines that include GIS services, CAD drafting, survey, engineering, and asset management services. We presently have over 125 employees with offices in Toronto and Ottawa.About The JobTo support QSP's growth, we are currently seeking a Work Management Clerk for full time, remote work. The primary responsibility of this role is to be responsible for scheduling/planning all the jobs in your regions/coverage. Schedule daily/weekly work to Customer Crew/Technicians based on the skill set.ResponsibilitiesManaging the ordering and tracking of all permits and locates required from the local municipalityManage a work tracker for your region, reviewing all work in the queue, and then either submit it for customer approval or assign to a customer technician and coordinate with customer for schedulingWeekly/Daily meeting with field supervisors and managers to present the planned work for the upcoming week.Contacting customer every day to book appointments and provide updates about the timelines to avoid escalationsScheduling next day tasks on route sheets for field technician, reviewing these assignments in daily meetings with the field supervisor, and dropping the next day's planned workorders in click applicationRegularly review and clean the shared mailbox to ensure nothing gets overlooked. Delegate tasks promptly by assigning workorder based on prioritySkillsDemonstrated sound knowledge of standard PC software.Excellent organizational and multi-tasking skills to work independently,



using good judgment and to meet required deadlines.Proven excellent verbal and written communication and interpersonal skills with the ability to articulate messages and ensure effective delivery to both internal and external customers and contractors in a professional manner via phone, emails, and/or text message.Dependable and professional with the ability to provide consistently high results working independently from home.Proven ability to work under pressure with minimal supervision.Results oriented; able to handle many different tasks and maintain a high level of individual and team performance, focused on providing excellent customer service.Ability to perform to required standards during periods of high work volumeA minimum of 2 years of office-related experienceTechnical CompetenciesAbility to read and understand a variety of archived records and documentsAbility to identify errors and troubleshoot to correct.The ability to read engineering drawings is an asset.Post-secondary school education or equivalent.In Addition To HavingExceptional organizational,



interpersonal and communication skillsA professional and business-like mannerAn excellent understanding and command of the English language.Ability to work independently or part of a larger team environment.Successful QSP EmployeesAre Customer-centric – they understand and embrace the role of delivering exemplary serviceLead – they lead by example through their actions and attitudesInnovate – they look for opportunities to improve, do things differently, and add value for our customers and businessCommit to Excellence - in all that they doWe Promote a Culture That Is Diverse, Inclusive, Innovative, And Performance Driven In An Setting That Is Fun And Exciting. Individuals Who Choose To Be a Part Of Our Organization Are OfferedPotential to lead creative projects and initiativesCareer path exploration and development opportunitiesOpportunities to get involved with teams and charitable events that support the communityComprehensive total reward packageTop BenefitsAs a team member at QSP you will enjoy:Competitive RatesComprehensive benefits package.Career development, cross functional training, and advancement opportunities.Schedule8 hour shiftDay ShiftMonday to FridayFulltime RemoteQSP Geographics Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, QSP Geographics Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require. We thank all applicants for their interest; however, only candidates considered for interviews will be contacted.

📌 Work Management Clerk | Fulltime-Remote (Calgary)
🏢 QSP Geographics
📍 Calgary