Support Evo Car Share members remotely through problem-solving, communication, and account assistance as a Temporary Part time Member Services Specialist.This Member Services Specialist position supports Evo's Call Centre team through September 30, 2027. You will help members with bookings, account issues, claims-related support, and everyday service questions. The work includes phone, email, chat, CRM systems, and operational coordination.Key Responsibilities:Support members across phone, email, chat, and other channelsResolve questions, concerns, and account-related issues efficientlyHandle escalated situations and pursue positive outcomesSupport billing, registrations, reimbursements, reporting, and account maintenanceCoordinate with Fleet, Claims, Operations, and Member Experience teamsRequirements:At least two years of customer service experienceStrong verbal and written communication skillsExperience handling complex customer situations professionallyStrong organization, prioritization, and problem-solving abilitiesTyping speed of at least 40 WPMBring empathy, sound judgment, and service expertise to Evo Car Share's remote member support team.

📌 Remote Member Services Specialist (Calgary)
🏢 B.C.A.A. Holdings
📍 Calgary