Serve Belleville residents through professional switchboard service, public inquiries, and accessible communication at City Hall in Belleville, Ontario.The City of Belleville seeks a Customer Service Representative for its People & Corporate Services Department. This temporary full time position reports to the Deputy City Clerk and serves as the first contact for callers and visitors. Success requires switchboard experience, customer service, Microsoft Office 365 skills, and organization.Key Responsibilities:Operate the multi-line switchboard and answer public inquiriesScreen and forward calls throughout the organizationProcess incoming and outgoing mail, faxes, and deliveriesUpdate SharePoint records and maintain accurate metadataCompile, produce,



and distribute the yearly City DirectoryRequirements:Two-year college diploma in business or office administrationOne year office experience, including six months switchboard experienceStrong oral, written, and public communication skillsAdvanced Microsoft Office 365 and Adobe Pro skillsCurrent satisfactory Criminal Record Check before commencingBring confident customer service, switchboard operation, and organized administration to the City of Belleville's public-facing City Hall services.

📌 Municipal Switchboard Customer Service Representative (Belleville)
🏢 City of Belleville
📍 Belleville