Serve BMO customers through personal banking advice, transactions, and needs-based conversations across branch and digital channels. Work locations and schedules may vary according to market needs.As a Customer Service Representative in Retail Banking Sales & Service, you will deliver exceptional service to BMO customers and prospects. You will identify financial needs, provide guidance, and support banking services, inquiries, and transactions. The work includes personal banking and credit card conversations, referrals, operational activities,



and risk compliance.Key Responsibilities:Welcome customers and support banking service and transaction needsIdentify needs and recommend suitable financial solutionsInitiate referrals to BMO colleagues and escalate complex situationsHandle cash transactions, reconciliation, applications, and branch activitiesExplain digital and self-serve banking optionsRequirements:Current knowledge of personal banking products and practicesKnowledge of credit card needs and marketplace trendsCommitment to risk, privacy, legal, and regulatory requirementsAbility to organize information accurately and completelyWillingness to work wide-ranging schedules or branch locationsBring customer service, financial guidance, transaction handling, and compliance awareness to BMO's personal banking experience.

📌 Bmo Personal Banking Representative (Elora)
🏢 Bank of Montreal
📍 Elora