Process group perks enrolments for Canada Life while combining customer service, data accuracy, and careful written communication. This permanent full-time role follows a hybrid model in Montreal, Winnipeg, or Regina.As an Enrolment Processor, you will maintain employee and dependent information for Group customers using online systems and multiple intake channels. You will review applications, research client inquiries, calculate benefit amounts, and investigate discrepancies. The work requires sound judgment, quality-focused processing, and accurate decisions supporting plan integrity.Key Responsibilities:Process employee and dependent enrolment information through online systemsReview applications for completeness, accuracy, eligibility,
and contractual requirementsResearch inquiries and provide clear written customer responsesCalculate benefit amounts and support accurate billingInvestigate integrity-report discrepancies and adjust systems appropriatelyRequirements:Customer service experience with strong quality and follow-throughStrong keyboarding, data entry, and attention to detailProficiency with Outlook, Word, Excel, and AccessExcellent written and verbal communication skillsInsurance experience or post-secondary education is preferredUse enrolment processing, analytical judgment, and customer communication skills to support accurate group benefits administration at Canada Life.
📌 Group Benefits Enrolment Processor (Montreal)
🏢 Canada Life
📍 Montreal
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