Support hotel guests from arrival through departure as a Front Desk Agent, handling reservations, payments, telephone calls, and special needs.This Front Desk Agent role combines guest services with clerical and reception responsibilities at a physical hotel location. Candidates need secondary school graduation, English, and solid oral and written communication. Experience is an asset, and the work calls for client focus, organization, reliability, and teamwork.Key Responsibilities:Answer telephone calls and relay messagesProvide information about hotel facilities and servicesAssist clients and guests with special needsCalculate departure charges and receive paymentsComplete clerical duties including filing and photocopyingRequirements:Secondary school graduation certificateEnglish communication abilityExperience is an assetExcellent oral and written communicationOrganized, reliable, client-focused team playerBring organized guest service and dependable communication to hotel reception, reservations, payments, calls, and clerical support.

📌 Hotel Guest Services Front Desk Agent (Vernon)
🏢 PHI Hotel Group
📍 Vernon