MeSO Medspa is a fast-growing global brand redefining the standard of medical aesthetics across the U.S., Canada, and Korea.We combine Korean-dermatology–level clinical expertise, a next-generation IT-driven operating system, and a culture built around Empathy, Efficiency, Integrity, and Innovation (EI2) to bring a new level of service to the North American medspa industry.We work closely with top medical clinics in Korea, continuously sharing real clinical cases, proven treatment results, and global beauty trends with our team. This creates an environment where every team member can learn faster, grow stronger, and unlock new career opportunities.MeSO is expanding rapidly—and we're looking for founding-level team members who want to build this movement with us.Why This Role MattersAs a Treatment Coordinator, you are the first impression and the emotional core of MeSO.Warmth through EmpathySmooth operations through EfficiencyTrust through IntegrityContinuous improvement through InnovationEvery moment you create sets the standard for what MeSO represents.Schedule Requirements (Mandatory)MeSO is looking for team members who can grow with us during our most active hours.Please note that regular availability on both Saturdays and Sundays is a STRICT REQUIREMENT for this position.Work Days: Must include Saturday and Sunday. Please only apply if you can commit to this schedule consistently.Role OverviewA Treatment Coordinator is responsible for shaping the entire guest experience:From the moment they walk in, to the moment they leaveFrom explicit communication to personalized guidanceFrom understanding needs to recommending the right optionsFrom seamless scheduling to supporting clinical flowFrom front desk harmony to clinic-wide teamworkThis role directly influences customer satisfaction, reviews, retention,



and overall revenue quality.You are the connection between clients, nurses, estheticians, and operations—and your work truly matters.Key ResponsibilitiesWelcome clients warmly and handle check-in/check-outManage scheduling, changes, and calendars through our CRMRespond to phone, email, and in-person inquiriesCommunicate new policies, promotions, and treatment optionsMaintain front desk cleanliness and environmentProvide consultation support and recommend appropriate servicesCollaborate with nurses, estheticians, and treatment providersParticipate in improving front desk workflows and service qualityStructured training program to support your growthOpportunity to strengthen soft skills and leadership skills"Star Staff" may receive short-term training visits to top clinics in KoreaHigh compensation potential when culture alignment and performance are strongQualifications & Preferred ExperienceRequiredStrong empathy and genuine care for customersFast and accurate multitasking and problem-solving skillsHonest, trustworthy, and clear communicationPassion for learning and personal growthCreative, solution-oriented mindsetAbility to work harmoniously in a teamPreferredBeauty, hotel, customer service, or sales experienceExperience working in a fast-paced environmentCRM or digital tool proficiencyLocationsEtobicoke, ONHiring ProcessWe seek motivated professionals who are committed to long-term growth and aligned with MeSO's values. Qualified candidates will proceed through the following hiring stages:Document ScreeningPhone InterviewCulture Fit AssessmentOn-Site InterviewOffer of EmploymentOnboarding & Training ProcessSuccessful candidates will participate in a structured 3-phase onboarding program designed to support skill development and ensure a smooth transition into the role:Pre-TrainingOn-Site TrainingField DeploymentCompensationCompetitive, based on experience + performance-based incentives

📌 Treatment Coordinator (Ottawa)
🏢 MeSO Medspa
📍 Ottawa