We are seeking a Service Coordinator to ensure the building's daily operations meet our high standards. This role is ideal for a responsible individual who thrives in a dynamic environment, enjoys managing changing priorities, and values strong relationships with residents and contractors. The Service Coordinator oversees day-to-day operations, including but not limited to: addressing resident concerns promptly, maintaining building standards and conducting suite inspections, managing resident access and parking assignments, performing audits (parking, lockers, etc.) and coordinating and assigning work to maintenance and janitorial teams in collaboration with the Maintenance Manager.RESPONSIBILITIESRespond to and resolve resident concerns in a timely and professional mannerManage all incoming and outgoing resident emails and internal/external communicationsMonitor work orders to ensure completion within 24–48 hours and create purchase orders as requiredLiaise with Leasing team for lease renewals, assignments, and roommate changes, ensuring accurate system updatesManage resident access systems, including fob creation, visitor parking passes, buzzer registration, and parking/locker assignmentsExecute monthly and quarterly resident eventsMaintain excellent resident relations through team-oriented problem-solving with team membersAdministration & ReportingConduct regular property and vacant suite inspections to ensure building standards are metCoordinate with Maintenance Manager and contractors to address maintenance issues promptlyIssue and process purchase orders, verify completed work, and ensure timely vendor invoicing and paymentMonitor resident arrears and take appropriate action, including eviction notices and LTB filingsIssue notices of entry and coordinate scheduling with residents Post and distribute building notices via email, common areas, and suites as requiredProcess notices to vacate,



conduct pre-move-out inspections, and update turnover schedulesConduct move-out inspections and prepare adjustment forms for Property AdministratorsManage suite turnover, including vendor coordination and Yardi updates to meet rent-ready timelinesIssue contractor and visitor passes and maintain accurate recordsPrepare adjustment forms for resident charges and finesConduct annual and complaint-driven suite inspections; issue warning letters as neededFacilitate insurance claims for resident-caused damages and provide required documentationAddress deficiencies from inspections promptlyOversee guest suite and amenity upkeep, ensuring cleanliness and readiness for bookingsPerform general administrative duties, reporting, and inventory management as requiredQUALIFICATIONSHigh school diploma1+ year of experience in residential property management operations, including strong organizational and scheduling skillsExcellent verbal and written communication skills; ability to build positive relationships with team members and residentsProfessional, self‐motivated, and flexible with strong conflict‐resolution abilitiesAbility to manage multiple priorities, meet tight deadlines, and work under pressure with accuracy and attention to detailAvailability to work during month‐end periods, including weekends and statutory holidaysProficiency in Microsoft Office and property management/accounting software; preference for Yardi experienceCommitment to confidentiality, integrity, and alignment with company valuesThe base salary for this position is between $42,600.00 to $57,700.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.E. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

📌 Service Coordinator (Toronto)
🏢 GWL Realty Advisors
📍 Toronto