Lead front-end operations at Walmart Canada in Uxbridge, using customer service leadership and operational oversight to support shoppers and associates.
As Customer Service Manager, you guide front-end service, maintain operational standards, and help deliver a positive shopping experience. You handle concerns, coordinate coverage, oversee transactions, and train associates on systems, procedures, and safety requirements.
Key Responsibilities:
- Lead front-end operations and monitor associate coverage
- Handle customer and associate concerns professionally
- Coordinate breaks and support outlying registers
- Oversee purchases, returns, exchanges, and required approvals
- Train associates on systems, procedures, and company programs
Requirements:
- Customer service or retail leadership interest
- Availability for evenings, weekends, and holidays
- Ability to follow safety and emergency procedures
- Ability to stand, bend, and lift up to 50 pounds occasionally
- Ability to manage high task volumes accurately
Bring front-end leadership, transaction oversight, and associate training skills to Walmart Canada’s customer service operation in Uxbridge.