Billing quality expertise and rejection troubleshooting define this full time, in-office Waterloo position with CarePartners. Use customer service skills supporting healthcare billing accuracy.As Billing Quality Lead, you will support rejection-related issues within CarePartners' integrated, patient-focused service delivery model. The Monday-to-Friday daytime role involves working with Ontario Health atHome, subcontractors, finance, and local program leadership. Microsoft Word, Excel, analytical problem-solving, and careful organization are central to the position.Key Responsibilities:Communicate with Ontario Health atHome and subcontractors about rejected billingsSupport program leadership in reducing rejected billingsCollect, enter,



and share invoicing and rejection dataTroubleshoot issues and provide supporting documentationManage invoice reconciliation and billing rejection trackingRequirements:Post-secondary education in healthcare, administration, finance, or related fieldsOne to three years of office or customer service experienceStrong Microsoft Office proficiency, including Word and ExcelExceptional analytical, problem-solving, organizational, and multitasking skillsExcellent English verbal and written communication skillsBring billing coordination, rejection analysis, and customer service expertise to CarePartners' Waterloo healthcare operations.

📌 Billing Quality Lead Waterloo (Alton)
🏢 CarePartners
📍 Alton