Collections SpecialistToronto | Reporting to: Country LeadAbout Elect CapitalElect Capital is changing how SMEs access funding. We provide quick, flexible working capital loans, business loans, and merchant cash advances — no red tape, no slow decisions. Live across the UK, Australia, Canada, and the US, and scaling fast, we give SMEs the speed and flexibility traditional lenders can't.Our MissionWe exist to give SMEs the capital and confidence to grow — fast, fair, and friction-free. Every ambitious business deserves a real shot at growth, not months of paperwork. We've built lending for speed, without cutting corners on fairness. When SMEs win, we win.The RoleYou'll own the collections lifecycle on our small-business lending portfolio, from the first missed payment through to legal escalation. You'll work directly with business owners and guarantors to get accounts back on track and manage the agencies, legal counsel and payment processors who support recovery. Collections is a core function here, so your work hits cash collected directly.Key ResponsibilitiesManage commercial accounts from early arrears through late-stage recovery, maximizing cash collectedNegotiate repayment plans and settlements with business owners and guarantors, within your delegated authorityUse portfolio data and repayment trends to prioritize your caseload and flag emerging riskWork with payment processors to investigate failed payments and resolve processing issuesManage external collection agencies and legal partners: track performance, keep handoffs clean and follow upResearch distressed or unresponsive merchants (account reviews,



business research, permitted tracing tools) to find recovery optionsPrepare account histories and evidence for demand letters, settlements and legal proceedingsKeep accurate case notes and report on arrears, collections, settlements and recoveriesWhat We're Looking For5+ years in collections or commercial debt recovery, including hands‐on work on complex, late-stage accounts and a track record of collecting balances over $30KProven success negotiating repayments and settlements, including disputes, with business owners or guarantorsExperience working with third‐party agencies, legal counsel, vendors or payment processorsStrong analytical skills: you can read portfolio reports and use them to decide where to focusClear written and verbal communication, good judgment, and tight documentation habitsConfidence managing a changing caseload independently while following applicable Canadian collections requirementsBonusMerchant cash advance (MCA), revenue‐based financing or other small‐business credit experiencePersonal credit collections experience on larger balances (e.G. auto)French language skillsExperience preparing legal recovery packages or using collections reporting toolsOur OfferSalary range: $50,000 – $70,000 CAD + bonusHealth & dental with Manulife (Bronze plan)Life insurance with AllianzVirtual health with Dialogue (Premium)Retirement savings via Wealthsimple Group RRSPLuxury offices in downtown financial core – First Canadian PlaceBarista onsite all day for all your coffee needsRooftop loft community space & outdoor space to decompress

📌 Collections Specialist (Toronto)
🏢 Elect Capital
📍 Toronto