Become a Bilingual Customer Experience Associate at Wealthsimple in Toronto, where you will support clients in achieving financial freedom. Your role is key to simplifying complex financial topics in a hybrid work model.In this full time role, you will engage directly with clients, answering questions and solving problems. Your passion for finance, paired with your bilingual skills, will enable you to communicate effectively about investment and personal finance concepts. Be part of a team committed to improving customer satisfaction and success in the fintech space.Key Responsibilities:Facilitate seamless communication with clientsClarify investment concepts to enhance understandingResolve client inquiries through strategic initiativesPartner with operations teams to elevate service experiencesCultivate ongoing relationships with clientsRequirements:1-2 years customer service experience in a busy environmentFull fluency in French and EnglishToronto/GTA resident with work authorizationFlexibility to work full-time rotating shiftsSavvy with technology and digital communication toolsDrive client satisfaction and financial literacy at Wealthsimple by applying your unique skills and experience.

📌 Wealthsimple Bilingual Customer Experience Associate (Toronto)
🏢 Portage Ventures GP
📍 Toronto