Coordinate practice investigation records at the College of Physicians and Surgeons of BC, with a hybrid work-from-home and in-office model.This full-time, permanent Case Administrator reports to the conduct manager and collaborates with managers and case administrators. You will support complaints and practice investigations through accurate documentation, correspondence, interviews, and follow-up actions. The work requires calm communication with physicians, complainants, licensees, contractors, and the public.Key Responsibilities:Open, file, maintain, and close complaint recordsTrack actions arising from case conclusionsDraft correspondence, documents, and reportsAttend interviews and record clear, legible notesPrepare committee materials and file committee minutesRequirements:Two-year office administration diploma or equivalent education and experienceAbility to manage emotional situations under pressureStrong written, verbal, editing, and proofreading skillsAbility to work independently and collaborativelyHealth care background or medical language familiarity preferredBring organized case coordination, strong documentation, and qualified communication to CPSBC complaints and practice investigation administration.

📌 Practice Investigations Case Coordinator (Vancouver)
🏢 College of Physicians and Surgeons of BC
📍 Vancouver