Support shoppers and associates at Walmart Canada in Brampton through customer service leadership, front-end coverage, and operational standards.

This Customer Service Manager role leads front-end operations while supporting a positive shopping experience and customer loyalty. You handle concerns, coordinate associate coverage, and train associates on scanning accuracy, productivity, company programs, and safety. You also oversee transactions and register controls.

Key Responsibilities:

- Provide guidance for customer and associate concerns
- Coordinate breaks and support outlying registers
- Train associates on scanning, productivity, and company procedures
- Promote credit cards, protection plans, and charity initiatives
- Ensure EAS processes and alarm logs remain accurate

Requirements:

- Be 16 years of age or older
- Work diverse shifts according to business needs
- Follow proper lifting techniques and clean work practices
- Stand for extended periods and perform repetitive tasks
- Lift inventory, equipment, or supplies up to 50 pounds occasionally

Use customer support, associate development, and front-end coordination skills to maintain Walmart Canada’s Brampton retail standards.

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📌 Retail Customer Service Manager Brampton
🏢 Walmart
📍 Brampton