Support Accenture personnel onsite as a Local Desktop Support Analyst using Microsoft Windows, hardware troubleshooting, and customer service skills. This office-based position requires flexibility.

Accenture’s Infrastructure Engineering practice seeks a Local Technology Support Analyst for workstation services in Canada. The role supports desktop, laptop, and telephony infrastructure throughout its lifecycle. You will use ServiceNow, FNMS, remote support tools, and CIO standard tools while maintaining workstation standards and asset procedures.

Key Responsibilities:

- Provide workstation support to CS&S; office personnel
- Support Current Joiner Orientation sessions through chat and remote tools
- Maintain incident and asset tracking system proficiency
- Support workstation installation,



operation, service, and decommissioning
- Create workstation management process and procedure documentation

Requirements:

- Two to four years using Microsoft Windows desktop operating systems
- Two to four years using Microsoft Office products
- Two to four years supporting desktop and laptop hardware
- One to two years in customer service
- Bachelor’s degree or related college diploma

Apply your Windows, hardware, ServiceNow, and customer service expertise supporting Accenture’s office workstation environment.

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📌 Local Desktop Support Analyst (Vancouver)
🏢 1200 Accenture Inc
📍 Vancouver