Remote customer email support work requires clear writing and careful reading. Answer enquiries accurately while keeping each conversation organized.This Customer Service Representative role supports an assigned customer email inbox. You will review questions, consult approved guidance and relevant history, and write useful replies. The opening may be part-time or full-time, with training on the employer's guidance, inbox, and recordkeeping process.Key Responsibilities:Read customer questions and identify required informationCheck approved guidance and relevant conversation historyWrite clear replies addressing every customer questionRecord issues and make transparent handoffsConnect new emails with earlier conversations when possibleRequirements:Clear writing and careful reading skillsComfort using browser tabs and an online inboxAbility to organize several open questionsPrior customer service experience welcome, not requiredSuitable private workspace for remote customer-information workUse accurate written communication, organized records, and thoughtful handoffs to support customers through remote email service.

📌 Remote Customer Email Support Representative (Calgary)
🏢 HRS Talent Solutions
📍 Calgary