Deliver knowledgeable customer support through CRM tools, phone, email, and chat as a Customer Experience Representative at Young Living. This onsite role serves customers and Brand Partners.As the first point of contact, you will answer product, account, and order questions across several digital and direct channels. The position emphasizes accurate documentation, timely issue resolution, and feedback that supports continuous service improvement. Candidates should be tech-savvy, empathetic, patient, and comfortable managing multiple priorities.Key Responsibilities:Provide prompt support for product, account,
and order inquiriesRecord customer interactions accurately in CRM and support systemsResolve concerns with empathy and efficiencyShare customer insights supporting improved service deliveryStay current on policies, promotions, products, and systemsRequirements:One year of customer service or support experienceHigh school diploma or equivalentStrong written, verbal, and interpersonal communicationActive listening and problem-solving abilitiesComfort navigating multiple digital communication platformsBring CRM proficiency, digital communication, and customer support experience to help Young Living deliver accurate, responsive service.
📌 Customer Support Specialist Crm Channels (Calgary)
🏢 Young Living
📍 Calgary
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